A mobile phone exploded in an Amsterdam woman’s face recently while she was out shopping, causing burns to her face and neck.

According to local reports, the phone switched itself off when the 33-year-old women dropped it. When she switched it back on again, the phone exploded. Paramedics arrived quickly on the scene to treat her injuries.

Witnesses said the instrument was a Nokia brand. A spokesman for the mobile giant Nokia confirmed that Nokia made the phone, but not the battery.

Nokia intends to carry out an investigation into the incident but has warned that some replacement batteries, while cheaper, lack some essential safety features. He said Nokia was aware of “three or four” similar incidents of exploding mobile phones over the last six months or so.